2-Year Limited Warranty
Your investment is protected. We stand behind every brushstroke with our comprehensive warranty coverage.
Why Our Warranty Matters
We are so confident in our work that we back it with one of the best warranties in the industry.
Full Coverage
Protection against peeling, blistering, and chipping from workmanship defects
2 Full Years
Extended coverage period giving you long-term peace of mind
No Hassle Claims
Simple and straightforward claim process when you need us
Expert Service
Repairs done by the same skilled professionals who did your original work
Peace of Mind with Every Project
At NG Painting Pro, our promise has always been that of certainty - reassuring our customers of a worry-free and easy property improvement. Our limited two-year warranty provides you with peace of mind as we refresh your space.
Subject to the limitations set forth below, for a period of two years from the date of completion of the work described in your contract, NG Painting Pro will repair any peeling, blistering, or chipping paint resulting from defective workmanship.
100%
Satisfaction Rate
"The warranty gave us complete confidence in choosing NG Painting Pro. When we noticed a small issue months later, they came back and fixed it immediately - no questions asked. That's real customer service!"
Maria Santos
Homeowner, Brockton MA
How to Make a Warranty Claim
We make it simple to get the support you need.
Contact Us
Call or email us as soon as you notice an issue
Schedule Inspection
We will visit your property to assess the situation
Get Repairs
Our team will complete the necessary repairs quickly
Requirements for a Valid Claim:
Ready to submit a claim? Contact us today and we will take care of you.
Warranty Limitations
For full transparency, our two-year warranty does not cover or include:
Any work where NG Painting Pro did not supply the paint or other materials.
Any work which was not performed entirely by NG Painting Pro.
Varnished surfaces.
Surfaces made of, or containing, galvanized metal.
The cost of materials required to perform the repairs.
Repairs to horizontal surfaces or any surface that permits moisture to collect (decks, railings, stairs, porches, roofs, gutters).
Exact paint match, as environmental conditions will affect the color and finish over time.
Issues caused by manufacturing defects in paint, stain, or other products.
Bleeding caused by knots, rust, or cedar.
Cracks in drywall, plaster, or wood.
Peeling, blistering, or chipping caused by:
Complete Warranty Details
Full transparency about what our warranty covers and excludes
Materials & Work Exclusions
- Work where NG Painting Pro did not supply the paint or materials
- Work not performed entirely by NG Painting Pro
- Varnished surfaces
- Surfaces made of or containing galvanized metal
- Cost of materials required to perform repairs
Surface & Design Exclusions
- Horizontal surfaces that permit moisture collection (decks, railings, stairs, porches, roofs, gutters)
- Exact paint match (environmental conditions affect color over time)
- Manufacturing defects in paint, stain, or other products
- Bleeding caused by knots, rust, or cedar
- Cracks in drywall, plaster, or wood
Peeling, Blistering & Chipping Caused By
- Mill-glazing from smooth cedar
- Ordinary wear and tear
- Abnormal use or misuse
- Peeling of paint layers existing prior to our work
- Design, structural, or other latent defects
- Settling or movement
- Moisture content of the substrate
- Nail pops or other imperfections in siding or trim
External Damage & Other Causes
- Abrasion, mechanical damage, or abrasive cleaning
- Abuse or damage from chemicals or cleaning agents
- Exposure to harmful solids, liquids, or gases
- Fire, explosion, flood, or acts of God
- Extreme weather conditions
- Misuse, alterations, abuse, or vandalism
- Negligence or causes beyond our control
Legal Notice
This Warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions may not apply to you.
This Warranty is the only express warranty made by NG Painting Pro and is in lieu of all other warranties, express or implied. This warranty covers only those services provided by NG Painting Pro to the original customer named on the front of the contract and is not transferable.
In no event shall NG Painting Pro be liable for incidental or consequential damages or damages in excess of the original contract price. This warranty may not be altered or extended for any purpose unless done so in writing in a document executed by all parties to this contract.
Quality Work, Guaranteed
Ready to transform your space with confidence? Get a free estimate today and experience the NG Painting Pro difference backed by our 2-year warranty.
