WARRANTY2-YEAR

2-Year Limited Warranty

Your investment is protected. We stand behind every brushstroke with our comprehensive warranty coverage.

100% Satisfaction Guaranteed
Licensed & Insured
15+ Years Experience
YOUR PROTECTION

Why Our Warranty Matters

We are so confident in our work that we back it with one of the best warranties in the industry.

Full Coverage

Protection against peeling, blistering, and chipping from workmanship defects

2 Full Years

Extended coverage period giving you long-term peace of mind

No Hassle Claims

Simple and straightforward claim process when you need us

Expert Service

Repairs done by the same skilled professionals who did your original work

OUR PROMISE

Peace of Mind with Every Project

At NG Painting Pro, our promise has always been that of certainty - reassuring our customers of a worry-free and easy property improvement. Our limited two-year warranty provides you with peace of mind as we refresh your space.

Subject to the limitations set forth below, for a period of two years from the date of completion of the work described in your contract, NG Painting Pro will repair any peeling, blistering, or chipping paint resulting from defective workmanship.

5-Star Rated
500+ Projects
Family Owned

100%

Satisfaction Rate

Professional-grade materials
Skilled, experienced painters
Meticulous attention to detail
Clean and respectful service
On-time project completion
"The warranty gave us complete confidence in choosing NG Painting Pro. When we noticed a small issue months later, they came back and fixed it immediately - no questions asked. That's real customer service!"
M

Maria Santos

Homeowner, Brockton MA

EASY PROCESS

How to Make a Warranty Claim

We make it simple to get the support you need.

1

Contact Us

Call or email us as soon as you notice an issue

2

Schedule Inspection

We will visit your property to assess the situation

3

Get Repairs

Our team will complete the necessary repairs quickly

Requirements for a Valid Claim:

Retain a copy of the original contract
Have proof of full payment
Make property accessible for inspection
Pay for cost of repair materials

Ready to submit a claim? Contact us today and we will take care of you.

Warranty Limitations

For full transparency, our two-year warranty does not cover or include:

1.

Any work where NG Painting Pro did not supply the paint or other materials.

2.

Any work which was not performed entirely by NG Painting Pro.

3.

Varnished surfaces.

4.

Surfaces made of, or containing, galvanized metal.

5.

The cost of materials required to perform the repairs.

6.

Repairs to horizontal surfaces or any surface that permits moisture to collect (decks, railings, stairs, porches, roofs, gutters).

7.

Exact paint match, as environmental conditions will affect the color and finish over time.

8.

Issues caused by manufacturing defects in paint, stain, or other products.

9.

Bleeding caused by knots, rust, or cedar.

10.

Cracks in drywall, plaster, or wood.

Peeling, blistering, or chipping caused by:

-Mill-glazing from smooth cedar
-Ordinary wear and tear
-Abnormal use or misuse
-Peeling of existing paint layers
-Design or structural defects
-Settling or movement
-Moisture content of substrate
-Nail pops or siding imperfections
-Mechanical damage or harmful substances
-Fire, flood, extreme weather, vandalism

Complete Warranty Details

Full transparency about what our warranty covers and excludes

Materials & Work Exclusions

  • Work where NG Painting Pro did not supply the paint or materials
  • Work not performed entirely by NG Painting Pro
  • Varnished surfaces
  • Surfaces made of or containing galvanized metal
  • Cost of materials required to perform repairs

Surface & Design Exclusions

  • Horizontal surfaces that permit moisture collection (decks, railings, stairs, porches, roofs, gutters)
  • Exact paint match (environmental conditions affect color over time)
  • Manufacturing defects in paint, stain, or other products
  • Bleeding caused by knots, rust, or cedar
  • Cracks in drywall, plaster, or wood

Peeling, Blistering & Chipping Caused By

  • Mill-glazing from smooth cedar
  • Ordinary wear and tear
  • Abnormal use or misuse
  • Peeling of paint layers existing prior to our work
  • Design, structural, or other latent defects
  • Settling or movement
  • Moisture content of the substrate
  • Nail pops or other imperfections in siding or trim

External Damage & Other Causes

  • Abrasion, mechanical damage, or abrasive cleaning
  • Abuse or damage from chemicals or cleaning agents
  • Exposure to harmful solids, liquids, or gases
  • Fire, explosion, flood, or acts of God
  • Extreme weather conditions
  • Misuse, alterations, abuse, or vandalism
  • Negligence or causes beyond our control

Legal Notice

This Warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions may not apply to you.

This Warranty is the only express warranty made by NG Painting Pro and is in lieu of all other warranties, express or implied. This warranty covers only those services provided by NG Painting Pro to the original customer named on the front of the contract and is not transferable.

In no event shall NG Painting Pro be liable for incidental or consequential damages or damages in excess of the original contract price. This warranty may not be altered or extended for any purpose unless done so in writing in a document executed by all parties to this contract.

Quality Work, Guaranteed

Ready to transform your space with confidence? Get a free estimate today and experience the NG Painting Pro difference backed by our 2-year warranty.